The EPFO is getting tech savvy day by day. Now it is planning to go paperless. It means all the EPF related services would be online. You have not to deposit any document or form. The PF commissioner V P JOY has said that “The EPFO has set a target. We have decided to make electronic paper-free organisation by the next Independence Day where all services will be provided electronically (through online or mobile handsets),”
You may be aware that EPFO manages EPF scheme along with the EPS and EDLI. EPF is a retirement saving scheme while EPS is a pension and EDLI is an insurance scheme. All these three schemes run together. Every employee who earns less than ₹15,000/month basic salary has to become member of these schemes. It is mandatory to them.
In fact, EPFO is consistently going towards digital. It has already done away with paper forms and documents in many cases. Now there are very few services which require paper.
Existing Paperless services of EPFO
As of now, you can perform tasks online.
EPF balance check is also paperless. The employees used to get an EPF account status slip per year. But now, they can check EPF account balance in many ways. All the methods of EPF balance check do not require any form or paper.
EPF Transfer has become online since 2013. Now, it happens automatically. When you join a new job, your existing UAN number links your new EPF account with old EPF account. Consequently, EPFO, itself transfers the balance from one account to another.
EPF account requires address proof, Identity proof, bank account number and PAN of the meployee. However, many employees did not submitted these documents. Now, you can submit KYC documents online directly to the EPFO. It is possible through the UAN member portal.
You can download EPF passbook online. You are not required to go to EPF office to get the EPF statement. It is always available online. Your EPF passbook gets updates as the contribution amount is deposited.
The UAN and Aadhaar linking have made the EPF withdrawal online. Now you can very easily get money from the EPF account. You can apply online for EPF withdrawal from the UAN member portal. But this service is available only if you have linked your Aadhaar with UAN.
Part EPF withdrawal
You must be aware that you can withdraw some amount of money from the EPF account. However, the reason for withdrawal should be one of the specified reasons. Earlier you have to produce documents in support of your reason. However, Now an online form is sufficient to get EPF money. You have to only tick on the declaration.
File A Grievance
If you have any complaint regarding EPF, you can file it online. The EPFo has made a separate portal to take the grievance. You can check the status of grievance online.
Change mobile number and Email
You can also change your mobile number, email and address online. It is possible through the UAN member portal
Paperless Services in Future
In spite of many services going online, some people have to deal with the physical forms and documents.
Change in Personal Detail
If there is an error in name, date of birth or gender, you can’t rectify it online. You have to give a joint declaration with the employer to modify name or date of birth. This process is still in physical form.
EPF Withdrawal Without Aadhaar
Online EPF withdrawal is not possible if your Aadaahr number is not linked to the UAN. In such case, you have to submit EPF withdrawal form to the Employer. further employer forwards this form to the EPF office.
So, now only few services are not online. I hope EPFO would also cross these hurdles soon and whole system of EPFO would be online.